Contact & support

How can we help?

Find a quick answer, work through a setup issue or email us with the right details.

Choose how to get help

A little context helps us give you a useful answer.

For a quicker reply, mention the tool or app, the Excel and Assist Pro versions, what you expected and what happened. Please remove client-sensitive information from screenshots or sample files.

Emailsupport@assist-pro.co.zaChoose a message below to open it in your email app. You can edit the wording before sending.
Team access or pricing

Open a ready-to-edit email with a helpful subject and a few prompts.

Use this email wording
Custom Excel workflow

Open a ready-to-edit email with a helpful subject and a few prompts.

Use this email wording
Try a quick fix first

Step-by-step guides for Excel, the add-in and Assist Pro.

Search common issues and see what to check before contacting support.

Open troubleshooting & support Search the FAQ