Legal entity and service provider: Assist Pro (Pty) Ltd. Assist Pro is the product and trading brand used throughout these policies. Contact: support@assist-pro.co.za.
1. What cookies are
Cookies and similar technologies are small files or identifiers that help websites remember information, keep sessions secure, measure performance or support selected features.
2. Categories we may use
| Category | Purpose |
|---|---|
| Strictly necessary | Login, security, fraud prevention, checkout, load balancing, consent preferences and core website functions. |
| Functional | Remember preferences and improve convenience. |
| Analytics | Understand how visitors use the site and identify performance or usability problems. |
| Marketing | Measure campaigns or personalise advertising where used and lawfully permitted. |
| Third-party content | Support embedded or connected services that may set their own technologies when enabled. |
3. Consent
Strictly necessary technologies may operate because they are needed to provide the website or a service you request. Where consent is required for optional analytics, marketing or similar technologies, Assist Pro will seek that consent before enabling them.
4. Managing preferences
You can use available cookie controls to change optional preferences. You can also manage cookies through your browser, but blocking essential technologies may cause parts of the site, account area or checkout to stop working correctly.
5. Service providers
Assist Pro may use service providers for hosting, security, analytics, communications, payments and other website functions. The specific providers can change over time. Their technologies are used only to support the relevant service and are subject to applicable privacy and consent requirements.
6. Retention
Some cookies expire when you close your browser. Others remain for a defined period so preferences, security or measurement information can be remembered. Retention periods should be kept proportionate to the purpose.
7. Changes and contact
This policy may be updated when website technologies or legal requirements change. Questions can be sent to support@assist-pro.co.za.